Privacy Policy

Last updated: December 2, 2025

At Ralix, your trust means everything to us. We’re committed to protecting your personal data and ensuring that your experience with us is safe, transparent, and simple.

This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from ralix.store (the “Site”).

By using our Site, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Site.

We may update this Privacy Policy from time to time. We encourage you to check this page whenever you interact with Ralix or share personal information with us.

⸻

Information We Collect

We collect information from you when you interact with our Site — for example, when you place an order, create an account, or subscribe to our newsletter.

The types of data we may collect include:

• Personal Information: name, email address, phone number, and shipping details.

• Payment Information: credit or debit card number, billing address, and related payment details (handled securely through third-party processors).

• Device Information: IP address, browser type, and device type.

• Order History: products purchased, quantities, and preferences.

⸻

How We Use Your Information

We use your information to make your experience smoother and more personal:

• To process and deliver your orders, including order confirmations and updates.

• To communicate with you via email or WhatsApp about your orders, offers, or new collections.

• To personalize your browsing experience and show you what matters most to you.

• To improve our products, services, and overall experience.

• To protect our Site from fraud, misuse, or unauthorized activity.

⸻

Sharing Your Information

We only share your information in limited cases, always with your privacy in mind:

• With trusted service providers, such as shipping companies, payment gateways, and fulfillment partners — all working under strict confidentiality agreements.

• When required by law, to comply with legal obligations or prevent illegal activity.

• In case of a business transaction (like a merger or acquisition), where user data may be transferred securely as part of that process.

⸻

Your Choices

You’re always in control of your information:

• You can unsubscribe from marketing emails anytime using the “Unsubscribe” link in our messages.

• You can update or delete your account details by logging into your account or contacting us at Ralix.eg@gmail.com.

• You can manage cookies and similar technologies via your browser settings.

⸻

Security

We take your privacy seriously.

Ralix uses secure servers, encrypted payment systems, and restricted access to ensure your information stays protected.

However, please note that no online platform can guarantee 100% security — but we continuously improve our systems to keep your data safe.

⸻

If you have any questions about our Privacy Policy or how we handle your information, feel free to reach out:

📧 Ralix.eg@gmail.com

🌐 www.ralix.store

At Ralix, simplicity isn’t just in design — it’s in how we protect your privacy too.